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Contact BoardEffect Support

Our Technical Support team is happy to answer your BoardEffect questions! We provide support 24 hours a day, 7 days a week. Our agents are available to answer the telephone as listed below. If all agents are busy or if you call at any time other than the times listed below, please leave us a voicemail message with your full name, organization, primary email and direct phone number so that we can get back to you as soon as possible.

If you’re having trouble accessing a Diligent product, check our status page


United States & Canada

Technical Support Questions: +1 800-961-6429

8:00AM – 8:00PM US EST/US EDT 

Billing Questions: +1 202 227 2052


Technical Support Questions: +61 1300 731 253

8:00AM – 5:30PM AEST/AEDT


Technical Support Questions: +44 20 8819 7320
8:00am – 5:30pm GMT

South Africa

Technical Support Questions: +27 21 205 1491
8:00am – 5:30pm GMT

You may also be able to find the answer to your question by signing into your BoardEffect platform and searching for your topic in our Knowledge Base. To access the Knowledge Base, click on the red Help tab on the right side of your BoardEffect screen and then click on Videos, Guides, and FAQ’s.

Washington, DC

1111 19th Street NW
9th Floor
Washington, DC 20036

New York, NY

111 West 33rd St., 16th Floor
New York, NY 10120


Suite 01, Level 46
MLC Centre, 19 Martin Place
Sydney NSW 2000

United Kingdom

25 Bedford Street, London, WC2E 9ES

Anglo City House  2-6 Shirley Road Southampton S015 3EU

Need technical help?

+1  800-961-6429

“When looking for a board portal we reviewed several in the industry. BoardEffect met our functionality requirements equal to each of their competitors. Based on the function and price comparison BoardEffect was easily seen as the best solution. We have been pleased with our implementation and our ongoing support by BoardEffect. BoardEffect has a wide install base that gives them the experience to guide implementation decisions for best practice with their portal.”

Joyce Miller Evans

Vice President, Chief Information Officer, Ohio Presbyterian Retirement Services

Our Representatives Are Here To Help.

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