"Rachel is always super whenever helping us resolve problems. If she doesn't have the answer, which is very seldom, she will always find an answer quickly. We love her."
"Phillip was AWESOME!!!"
"I received excellent support to my problems. I don't have any complaint. Thank you for all!"
"Grant was quick to respond and assisted me with the issue in a friendly manner."
"I received a prompt response and resolution to my issue."
"As usual, I'm always happy with your Customer Service."
"People at BE are always very helpful with my questions. I value the quick response time and the clarity with which the question is answered. Thank you! "
"Exceptional support and response time, as always!"
"Your Helpdesk staff are great!"
"Very fast and friendly! Thank you!"
"Great follow up and quick responses. Customer service excellence!"
"It is very helpful and problems are solved. Thank you."
"Lindsay provided a quick response for a question to which I knew the answer; however, I was in a panic and couldn't think. She not only was quick but very kind and did not make me feel foolish. For that I'm particularly grateful."
Mary Beth J.
"The BoardEffect portal is the most useful tool for keeping me involved in governance support."
"I have always been able to connect with an individual on the support team when needed and I love the webinars."
"I love the blog and newsletter. I depend on it!"
"I love BoardEffect! You guys changed my life. Best product EVER!"
On a J.
“We are new to BoardEfffect, and I must say it is fantastic! The customer service we receive has been great! I really appreciate how helpful you all have been!”
“Using the BoardEffect platform is pure magic! It has made our lives so much easier! Previously I was comfortable with the process we had in place, but there is nothing like BoardEffect. I am in awe!”
“Sometimes I need answers in a hurry. Every time I call into support for help, everyone is extremely nice and helpful.”
"Great set-up and support from BoardEffect."
"Everything is going really well with BoardEffect, and the BoardEffect team is very responsive and easy to reach."
"BoardEffect is excellent! Wow!"
Mary Ellen L.
"The helpdesk representative's response was timely and concise. Thank you."
"Support was timely and much appreciated. Many thanks."
"I am very happy with the patience and assistance of the helpdesk team and appreciate them very much!!"
"The changes you have made with support has been great. Being able to reply to the email is huge as I'm often not in BoardEffect when a response is returned. Your response time on issues is fantastic! Thank you for that."
"I love how quickly I get a response with accurate information. Very helpful and always friendly!"
"Rachel was very helpful and solved my problem."
"Your support team has been very prompt in responding to my questions and requests."
"Rachel helped us resolve the issue very quickly!"
"He answered knowledgeably and very quickly!"
"Support has been very responsive to my issues. Appreciate their fine service. Keep up the good work!"
"The quality of support is wonderful. Thank you!"
"Rachel was very patient and was able to assist me with no problems."
"Chris was patient and extremely helpful. Thank you, again."
"Chris helped me straight away. I truly appreciate it."
"I'm very satisfied with the promptness of replies for all help tickets submitted to BoardEffect. Thank you."
"Support is always very prompt in answering all my concerns. I am very pleased so far! Thank you."
"Exceptional as always!"
"I am very happy with the support I received. The response was prompt, professional and easy to understand. Many thanks again."
"I LOVE RACHEL AND CHRIS!!"
"You guys are always quick to respond - much appreciated!"
"I was totally satisfied. As a new user of your system I was greatly encouraged at the response, not only the turn around time but also the patience your support team has with less than familiar initial users. Keep up the great work."
"Great service, super fast responses. I like it!"
"As always it is very easy to work with the BoardEffect support staff. You are very lucky to have that caliber of employees!"
"As a new user I was extremely impressed with the response to my question and the prompt turnaround time from submission. Keep up the great work."
"Chris P., as usual, was very responsive to my request...HE ROCKS!"
"The customer service support is outstanding! Responsive and clear answers/instructions!"
"Again, outstanding support with every interaction. I've been very impressed. Thank you."
"The response was quick and very helpful - very pleased with the support."
"Could not be happier with the response and resolution to my question."
"Customer Service Representative was very responsive and efficient."
"The quality of support that I receive from boardeffect client services continues to impress me."
"Rachel ALWAYS gives 'above and beyond' service!"
"I am a firm believer that the support you get from a company is just as important as the product / company itself, and even more so!!! I give you guys 5 stars!!"