Case study - Memorial Health System

Memorial Health System, a not-for-profit, independent, integrated health system with locations in Ohio and West Virginia and employing over 3,300 employees and 350 providers, wanted to increase efficiency and digitize the process of preparing for board and committee meetings.

Their challenges included:

• Coordinating board meeting logistics, scheduling and time-consuming administrative tasks related to board management and communications
• Laboriously managing multiple departments and committees, as well as coordinating and gathering documents for meetings
• Time-intensive compiling of necessary documentation for re-accreditation every three years

“At first, there was resistance from board members due to different levels of technology skills. But now, neither the directors, staff, nor I can imagine providing and accessing the meeting materials any other way.” – Debbi Beaver, Board Executive Assistant, Memorial Health System

Time spent on administrative tasks has been greatly reduced, allowing more focus on meeting content itself, with easy access to an archive of past meeting documents as required. Memorial Health System has now expanded use of BoardEffect beyond just the board with a significant number of committees and internal groups benefiting from the Workrooms feature.

Download the full case study now to see how Memorial Health System tackled these challenges.