Mission-driven, AI-enabled: Rethinking nonprofit governance
You’re prepping for next week’s board meeting. The agenda’s packed, the board book is still in progress and your inbox is overflowing with last-minute updates. You’re chasing signatures, clarifying motions and trying to make sure everyone’s aligned — without dropping the ball.
It’s a familiar rhythm for anyone managing nonprofit governance. But lately, it’s felt less like coordination and more like crisis control. Expectations are rising from donors, regulators and board members alike. Manual processes just aren’t keeping up.
Here’s the shift: AI is already reshaping how mission-driven organizations operate. The question isn’t whether it will impact your board — it’s whether you’re ready to lead that change.
The expanding role of the nonprofit board administrator
Your role has never been simple. You’re the one making sure meetings run smoothly, materials are accurate and decisions are documented. But the job is evolving — and expanding. Today’s nonprofit boards face growing pressure to do more with less, meet regulatory requirements and deliver on their mission. That means more eyes on governance, more complexity in compliance and more urgency in decision-making.
And often, fewer hands to help.

Board administrators are increasingly expected to be strategic partners, not just logistical coordinators. You’re balancing governance duties with mission-focused operations, often without the budget or bandwidth to scale. That shift brings opportunity. As expectations rise, so does the chance to rethink how your board operates — and how your role can drive more strategic value. Whether it’s improving transparency, streamlining decision-making or supporting mission delivery, board administrators are uniquely positioned to lead the way.
The unseen burden: Why manual processes can’t keep pace
Behind every board meeting is a mountain of prep work. Drafting agendas, compiling board books, tracking resolutions, following up on action items — it’s a full-time job before the meeting even begins.
And when those tasks rely on manual effort, the cracks start to show. Version control issues. Missed updates. Scrambling to find the right document when a funder calls. It’s not just inefficient — it’s risky.
Manual processes also take a toll on morale. When your day is consumed by repetitive admin, it’s harder to focus on strategic work. And for volunteer board members, unclear materials and inconsistent follow-up can lead to disengagement.
The burden isn’t always visible, but it’s felt. By you, by your team and by the volunteer board members who rely on clear, timely information to make good decisions.
How AI is supporting nonprofit governance
Smart teams aren’t just working harder — they’re working smarter. Because when your board is stretched thin, the last thing you need is more admin. You need clarity, speed and confidence:
- Transform lengthy board books into actionable meeting insights. Instead of sending directors 80 pages of prep, you send them a crisp, AI-generated overview. Everyone arrives aligned — even if they only had 10 minutes to prepare.
- Turn unstructured notes and transcripts into formal meeting minutes. No more scrambling to turn scribbles into records. AI captures decisions and action items instantly, so you stay compliant and move forward faster.
- Find answers fast from pages of materials. When a director asks, “Didn’t we vote on this last year?” — AI surfaces the right section in seconds, no digging required.
- Streamline preparation for your next meeting. AI distills board materials into key takeaways and discussion prompts, helping even the busiest volunteers engage with confidence.
These tools aren’t just about efficiency. They’re about moving from reactive to proactive governance — helping your board spend less time on admin and more time on impact.
Real-world nonprofit board success stories with AI
Nonprofits using BoardEffect are already seeing impact — and not just in theory.
- King Edward VI Foundation Birmingham streamlined board prep and document management, improving security and saving time across multiple boards.
- Memorial Health System digitized board and committee workflows, reducing time spent on admin and enabling easier access to archived materials for re-accreditation.
- Ronald McDonald House Charities of the Coastal Empire streamlined board communications and reduced email overload, allowing staff to focus on strategic initiatives and improving board engagement.
These are real results from real teams, showing how AI and board management tools can unlock time, clarity and confidence in nonprofit governance.
The risks of falling behind
AI isn’t a trend. It’s a shift in how work gets done, but that doesn’t mean every board needs to adopt it overnight.
The real risk isn’t falling behind the curve — it’s staying stuck in a cycle that limits your board’s potential. When governance relies on manual processes, it’s harder to scale, harder to adapt and harder to engage. You miss chances to build trust with stakeholders, respond quickly to emerging issues and create space for strategic thinking. AI isn’t about replacing what works; it’s about removing the friction that slows your board down.
If your board is still relying on spreadsheets, email chains and paper packets, it’s worth asking: what could you do with more time, better insights and fewer bottlenecks?
What AI-readiness looks like for nonprofit boards
AI adoption isn’t about flipping a switch. It’s about building the right foundations — and starting where it makes sense.
That starts with a willingness to explore new tools and workflows. It means having clear data governance and privacy policies. And it requires collaboration across leadership, IT and governance teams.
Readiness also means knowing what success looks like. Are your board processes digitally enabled? Is your team exploring automation to free up time for strategic work? Do you have the right policies in place to support responsible AI use?
If the answer is yes — or even “not yet, but we’re thinking about it” — you’re on the right track.
Practical steps to get started:
- Audit your current workflows. Identify where manual effort is slowing things down or creating risk.
- Start small. Pilot one AI-powered feature — like meeting minutes or board book summaries — and gather feedback.
- Engage your board. Share examples of how other nonprofits are using AI and invite discussion on what’s possible.
- Review your data policies. Ensure you have clear guidelines around privacy, access and governance.
- Build cross-functional support. Collaborate with IT, legal and leadership to align on goals and guardrails.
Elevate your governance strategy
AI is already helping nonprofit boards move faster, stay aligned and deliver more value. Whether you’re just starting or scaling what works, Diligent Elevate is your chance to learn how.
Join us in Atlanta, April 22–24 for expert-led sessions, hands-on demos and practical takeaways tailored to nonprofit governance — plus the opportunity to network with peers from across the nonprofit sector.
👉 Register for Elevate today and discover how AI can help you and your board lead with purpose and precision.
Ellen Glasgow serves as General Manager, Mission Driven Organizations for Diligent Corporation, the leader in modern governance providing SaaS solutions across governance, risk, compliance, audit and ESG. In her role, Ellen oversees the commercial team, which includes new and expansion sales, marketing, and sales development for the Diligent Governance solutions that support Mission Driven Organizations (Nonprofits, Associations, Education, Community Healthcare & Government).