Ongoing Support of Your BoardEffect® Online Tool
Whether we've implemented the basic BoardEffect® tool, or created a customized version for your board, we stand behind our work and offer ongoing technical support. Verve Internet Solutions hosts the BoardEffect® tool on a secure server ensuring your online board portal is in good hands 24/7.
Our technical support services include:
- Access to Verve's HelpDesk – Online issue-reporting system that allows you to quickly and easily log any issues that arise.
- Interaction with Qualified Experts – Our tech support team includes BoardEffect® application developers and technology experts who work with you directly (no intermediaries).
- Solutions, Every Time – We work on your issue until it is resolved. Period. We don't rest easy until you do.
- Nice People – Just ask our customers. When you call for tech support, you'll speak to a polite person who will treat you and your request with respect. No exceptions.
Our tech support team is in the office Monday-Friday, 8:30 AM – 5:00 PM E.S.T., and on-call by cell phone and email 24/7.