Vice President, Client Services
Kristin Drake is the Vice President of Client Services at BoardEffect, overseeing all aspects of the client experience with a focus on client advocacy and support. Prior to joining BoardEffect, Kristin held multiple client services roles at Planalytics, where she directed teams in North America and Europe. She collaborated with clients to develop and share best practices, which led to increased client satisfaction and retention. Earlier in her career, Kristin worked in the buying offices of several major retailers, where she managed an assortment of products and began to cultivate her love of client services.
Kristin is a graduate of Pennsylvania State University, and still enjoys a stop at the Creamery when she’s in town guest lecturing for marketing and logistics courses or cheering for the hockey team. She lives in the Philly area, but travels whenever she can to meet clients, experience different places, and try new foods.