How can we get our board to use the board portal?” I’ve heard this question asked by executive assistants, corporate secretaries, CEOs, and board chairs. Lurking behind the question is the fear that the time, energy, and money spent setting up an electronic system for the board won’t yield the hoped-for results. Unfortunately, when a board portal implementation project does fail, the most common scapegoats are the software package that was selected or the board members themselves.
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